This Privacy Policy explains how Chennai Cleaners processes personal data when visitors use the website, make an inquiry, or arrange move-in or move-out cleaning services in the Chennai metropolitan area.
Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where processing is based on consent, that consent may be withdrawn for future processing.
To make a privacy request, use the contact details in this policy and describe the information or action requested. We may ask for enough information to verify the request and to protect against unauthorised disclosure.
We retain personal data for the period needed to handle inquiries, complete bookings, manage service records, resolve disputes, and meet legal, tax, or accounting obligations. When data is no longer required, we delete it or anonymise it where practicable.
We may update this Privacy Policy from time to time. The revised version will apply from the date it is posted, unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other suitable communication.
We may collect identification and contact details, property and access information, service preferences, appointment details, payment-related records, and photographs or notes shared for scope review. We may also process communications and basic technical data from website use, such as device and browser information, form submissions, and service interaction logs.
Most data is provided directly by customers or by persons arranging a cleaning visit. We may also receive information from booking channels, payment handling steps, and condition photos or other materials submitted to describe the property and confirm the agreed scope.
We may use session cookies, persistent cookies, and similar technologies for site operation, security, remembering basic preferences, and understanding how the website is used. We do not rely on cookies to collect more information than is needed for these purposes.
Users may manage cookies through their browser controls and, where available, site-level preferences. Disabling some cookies may affect form functions, session continuity, or other basic website features.
We use personal data to respond to inquiries, assess property scope, prepare quotes, confirm appointments and access arrangements, carry out cleaning services, manage payments and records, communicate about the booking, maintain website security, and comply with legal or accounting obligations. We may also use limited technical data to improve site reliability and understand general usage patterns.
We may share personal data with service providers that support website hosting, communications, booking administration, payment processing, record keeping, or similar operational functions. We may also share information with contractors or staff involved in carrying out the agreed cleaning visit, to the extent needed for scheduling, access coordination, and completion of the service.
We may disclose personal data to public authorities, courts, or other parties when required to comply with legal obligations, respond to lawful requests, protect our rights, or address fraud, security, or safety concerns.
